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Is There a Call Center Literature?

Ragini Tharoor Srinivasan

Chapter from the book: Rangan, P et al. 2023. Thinking with an Accent: Toward a New Object, Method, and Practice.

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Viewing Metrics for Chapter:

Is There a Call Center Literature?

Ragini Tharoor Srinivasan

University of California Press 1111 Franklin St., Oakland, CA 94607

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